The website is operated by:

Aman Paul Besoke Ltd, a company registered in England and Wales, which also operates under the trading names Think Smart Kitchens, & TSK. The registered office is at Unit 8, St Lawrence Road, Newcastle upon Tyne, Tyne & Wear.
Our company registration number 10245241.
Our VAT registration number is 393752070.

Our contact details are as follows:

Trading address:
Think Smart Kitchens
Unit 8 St Lawrence road
Newcastle upon Tyne
United Kingdom
Telephone number: 07518619537

INTRODUCTION

You will be able to access most areas of this Website ( www.thinksmartkitchens.co.uk) without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You should check these Website from time to time to review the then-current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of these Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use these Website.

ORDERING FROM US

You are deemed to have placed an order with us by ordering via our online checkout process on any of the Website (www.thinksmartkitchens.co. k) OR verbally by phone. As part of our online checkout process, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement detailing the products you have ordered.

Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order, the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and
conditions.

DELIVERY OF GOODS TO YOU

We will deliver the Goods ordered by You from our Website (www.thinksmartkitchens.co. k, ) to the address You give us for delivery at the time You make your order, and in accordance with the level of delivery service You have selected at the time You make Your order.

You will become the owner of the Goods You have ordered when they have been delivered to You. Once Goods have been delivered to You, they will be held at Your own risk and We will not be liable for their loss or destruction.

Any dates specified by Us for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.

Subject to the other provisions of these terms and conditions, We shall not be liable for any direct, indirect, or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods nor shall any delay entitle You to terminate the Contract unless such delay exceeds 30 days and subject to our CANCELLATION AND RETURNS POLICY. See section 6.4.

If for any reason You fail to accept delivery of any of the Goods, or We are unable to deliver the Goods on time because You have not provided appropriate labour, instructions, documents, licenses or authorisations:
(A) risk in the Goods shall pass to You;
(B) the Goods shall be deemed to have been delivered; and
(C) We may store the Goods until delivery, whereupon You shall be
liable for all related costs and expenses (including, without limitation, storage, costs of rearranging delivery and insurance).

You must ensure that, at Your own expense, adequate and appropriate equipment and manual labour is available for unloading the Goods at the place where the Goods are to be delivered according to the delivery service You selected at the time You made Your order.

We may deliver the Goods to You by separate instalments. In such cases, We will endeavour to coordinate the separate deliveries as much as possible.

Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment entitles You to repudiate or cancel any other Contract or instalment.

Upon delivery of the Goods, You are responsible for inspecting the Goods and reporting to Us within 2 working days any alleged defect, fault or error before the Goods are used or fitted. Any liability of Us for delayed, defective, faulty or non delivery of the Goods shall be limited to replacing the Goods within a reasonable time. We shall have no liability for any claim in respect of an alleged defect, fault or error which would be apparent on inspection before use or fitting.

NON-DELIVERY

The quantity of any delivery of Goods as recorded by Us or Our suppliers upon dispatch from Our or Our supplier’s place of business shall be conclusive evidence of the quantity received by You on delivery unless You can provide conclusive evidence proving the contrary.

We shall not be liable for any non-delivery of Goods (even if caused by Our own negligence) unless You give written notice to Us of the non-delivery within 2 working days of the date when the Goods would in the ordinary course of events have been  received.

Any liability of Us for non delivery of the Goods, whether ordered through www.thinksmartkitchens.co. k, shall be limited to replacing the Goods within a reasonable time.

If You, the Customer, are not present on an agreed delivery day and the Goods are not delivered due to this, then a re-delivery charge will be applied at the current delivery rate for the products ordered.

PRICING

All prices are shown without VAT and with VAT (where applicable) at the current rates on our Website (www.thinksmartkitchens.co. k). We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

Where we charge separately for packing, carriage, and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on these Websites.

Our prices are reviewed periodically and any changes will be reflected in the prices displayed online across all our Website.

CANCELLATION AND RETURNS POLICY

Our kitchens (Includes kitchen cabinets and anything constructed from MFC cabinet material or Kitchen Doors and their related products that are produced in the same finish/ colour as the door style, e.g. End Panels, Plinth, Trims, etc) are ‘Made to Order’ and cannot be cancelled or returned for any reason and are subject to our CANCELLATION AND RETURNS POLICY. See section 6.4.

If you wish to cancel your order made on our Website (www.thinksmartkitchens.co. k):
(a) you can notify us by logging into your account and raising a support ticket before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 6.2 below.

You can return goods you have ordered from us (excluding items which are ‘made to order’ or other ‘special order items’) for any reason at any time within 14 days of receipt for a refund (full refund only available if unopened and in resalable condition i.e. not covered in customers packing tape, cup marks, etc) or exchange. – PLEASE NOTE: WE DO NOT REFUND DELIVERY CHARGES AND A 60% RESTOCKING FEE WILL BE CHARGED ON ALL NON-FAULTY RETURNS. Kitchen Carcasses and Kitchen Doors are ‘Made to Order’, and made to your chosen specification, and thus are NOT returnable or cancel able. Kitchen Appliances, Sinks, Taps, and Worktops are not stock items and are ordered on request. These are classed as ‘special order items’. The costs and risks of returning goods to us shall be borne by you.

Standard Worktops can be returned within 7 days but will incur a collection charge of £60 plus VAT at the current rate and a restocking charge of 60% of the order value. Worktop returns after 7 days will not be accepted. Bespoke Worktops are ‘Made to Order’, and made to your chosen specification, and thus are not returnable or cancel-able.

Upon receipt of the goods, we will give you a full refund of the amount paid or an exchange credit as required.

The rights to cancel or return the goods to us as referred to in clause 6.3 will not apply in the following circumstances: – in the event that the product has been used, purchased from point of sale (face-to-face), or any products that we have made to order and/or customised or specifically ordered for you through any of our Websites.

The rights to cancel or return the goods to us as referred to in clause 6.3 will not apply in the following circumstances: – in the event that the product has been used, purchased from point of sale (face-to-face), or any products that we have made to order and/or customised or specifically ordered for you through any of our Websites.

The provisions of this clause 6.4 do not affect your statutory rights.

DISCLAIMER

While we endeavour to ensure that the information on these Websites is correct, we do not warrant the accuracy and completeness of the material on these Websites. We may make changes to the material on these Websites, or to the products and prices described in them, at any time without notice. The material on these Websites may be out of date, and we make no commitment to update such material.

The material on these Websites is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with these Websites on the basis that we exclude all representations, warranties, conditions, and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to these Websites.

LIABILITY

We, any other party (whether or not involved in creating, producing, maintaining or delivering these Websites), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with these Websites in any way or in connection with the use, inability to use or the results of use of these Websites, any websites linked to these Websites or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing these Websites or your downloading of any material from these Websites or any websites linked to these Websites.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on these Websites results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of these Websites, or the use by any other person using your registration details.

GOVERNING LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

We do not warrant that materials/items for sale on the Websites are appropriate or available for use outside the United Kingdom. It is prohibited to access the Websites from territories where their contents are illegal or unlawful. If you access these Websites from
locations outside the United Kingdom, you do so at your own risk
and you are responsible for compliance with local laws.

MISCELLANEOUS

You may not assign, sub license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

CONTACT US

If you have any questions about these Terms & Conditions

please contact us.

Think Smart Kitchens
Unit 8, St Lawrence Road
Newcastle upon Tyne
NE6 1AR
Telephone : 07518619537
WhatsApp : 07518619537
Email. : contact@thinksmartkitchens.co.uk